Refund Policy

Effective Date: June 2026

At Sweat by E2G, we are committed to providing high-quality coaching, training, and fitness services. By purchasing a membership, training package, or coaching service, you agree to the following refund policy.

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Memberships

Membership dues are non-refundable.

Members are responsible for providing written notice of cancellation in accordance with the terms outlined in their membership agreement. Cancellation requests do not automatically waive outstanding balances or required notice periods.

Personal Training & Coaching Services

Personal training, semi-private training, online coaching, and nutrition coaching services are non-refundable.

Once services have been scheduled, delivered, or made available, refunds will not be provided.

Trial Offers

Trial memberships and promotional offers are non-refundable unless otherwise stated in writing.

Missed Sessions

Missed appointments, sessions, or classes are not eligible for refunds. Members should refer to their specific membership or coaching agreement regarding make-up sessions and attendance policies.

Medical or Special Circumstances

Requests related to medical conditions, relocation, or other special circumstances may be reviewed on a case-by-case basis. Approval of any credit, hold, or exception is at the sole discretion of Sweat by E2G.

Billing Errors

If you believe you have been charged in error, please contact us within 30 days of the transaction. Verified billing errors will be corrected promptly.

Contact Information

Sweat by E2G
374 US Highway 17, Suite 300
Richmond Hill, GA 31324

Phone: (912) 217-3055
Email: info@sweatsociety.fit